Setting the Scene
When purchasing a property, ensuring electrical safety for a new let is not just a legal obligation but a key part of providing tenants with a secure living environment. For one of our recent clients, this was the starting point of their journey with TS Electrical.
The client had acquired a new property and needed an Electrical Installation Condition Report (EICR) to assess the state of the wiring and overall electrical system. From the very beginning, they prioritised finding a provider they could trust to deliver high-quality work with clear communication.
What started as a routine EICR turned into a collaborative effort to upgrade and modernise the property’s electrical system, future-proofing it for both tenants and the landlord alike.
The Initial Assessment
The EICR we conducted revealed several areas that needed improvement to bring the property up to modern safety standards. Among the issues identified were:
- An outdated consumer unit that no longer complied with current regulations.
- A lack of adequate Residual Current Device (RCD) protection, a critical safety feature.
- Evidence of wear in the wiring and components, requiring attention for optimal safety.
Our team produced a thorough, itemised report detailing all necessary remedial work. Importantly, we provided the client with clear explanations and cost estimates, empowering them to make informed decisions. The feedback we received on our communication and professionalism reassured us that we were on the right track.
The Upgrades: A Modern, Safe System
Once the client approved the proposed upgrades, we scheduled the work to align with their timeline. The focal point of the project was replacing the property’s two outdated consumer units—one for the main installation and another for off-peak electricity usage.
Here’s what we did:
- Installation of a modern consumer unit: The new single unit consolidated the two older ones and included advanced features such as RCBO protection.
- Integrated Surge Protection Device (SPD): This enhancement safeguarded the property’s electrical system from voltage spikes, providing added security for both appliances and residents.
- Upgraded wiring connections: All necessary adjustments were made to ensure full compliance with the 18th Edition Wiring Regulations (BS 7671).
The end result was a safer, more efficient electrical system that exceeded current safety standards and ensured peace of mind for both the landlord and future tenants.
Delivering Exceptional Service
Throughout the process, we kept the client informed at every stage. Clear communication is a cornerstone of TS Electrical’s approach, and our client noted how much they valued being updated regularly about progress and timelines.
We also made it a priority to leave the property in immaculate condition once the work was completed. Removing debris, cleaning work areas, and double-checking the functionality of the entire system were just a few of the ways we ensured a seamless experience for the client.
Customer Feedback
After the project was completed, the client had this to say:
“TS Electrical were professional, competent, with great communication. They provided an excellent service doing our EICR test and changing our fuseboard.”
This feedback not only reflects our commitment to quality but also highlights the importance of building trust through professionalism and transparency.
Looking Ahead
This project demonstrates the critical role electrical compliance plays in the rental market. With legal requirements mandating EICRs at a minimum of every five years for rental properties, landlords must be proactive in ensuring their properties meet the latest standards.
By choosing TS Electrical, landlords can rest assured that they’re partnering with a team dedicated to making their properties safe and compliant while delivering exceptional service.
Interested in upgrading your rental property’s electrical system or scheduling an EICR? Contact us today to find out how we can help:
